Privacy
Privacy Policy
Fit4Less Calgary Pacific Place, located at 999 36th Street NE, Calgary, AB T2A 7X6, is committed to handling personal information with care and in a way that is understandable to visitors, members, and prospective members. This policy explains what information may be collected through this website, how it may be used, when it may be shared, how long it may be kept, and what rights you may have regarding your information. Privacy questions may be directed to [email protected] or by phone at +1 403-569-6816.
When you browse this website, basic technical information may be collected automatically. This can include device type, browser type, general location based on IP, pages viewed, referring links, and approximate visit timing. This data is generally used to keep the website functioning, understand usage patterns, improve usability, and detect abuse or suspicious activity. The website may also use essential cookies or similar technologies for session handling, performance, and form functionality. If non-essential analytics or marketing tools are introduced later, the business should provide additional notice and obtain any consent required by applicable law.
If you complete a contact form, the business may collect your name, email address, phone number, selected topic, and the content of your message. That information is used to respond to your inquiry, explain membership or amenity details, arrange follow-up contact, maintain business records relating to your request, and improve customer service quality. Form submissions are not intended for highly sensitive medical or financial information, and visitors should avoid sending unnecessary sensitive data through the form.
Personal information may be shared with service providers only when reasonably necessary to operate the website, manage communications, secure systems, store records, or support routine business administration. Examples may include hosting providers, email providers, CRM tools, web maintenance contractors, or legal and accounting advisors. Information may also be disclosed when required by law, court order, regulatory request, or where disclosure is reasonably necessary to protect rights, safety, property, website integrity, or the public. The business does not state that it sells personal information collected through this page.
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, subject to legal, accounting, or dispute-resolution needs. Contact form submissions must not be retained for more than 24 months unless a longer retention period is required by law or tied to an ongoing contractual, legal, or complaint-related matter. Technical logs may be retained for shorter or longer periods depending on security needs and hosting practices, but retention should remain proportionate.
The business takes reasonable administrative, technical, and organizational steps to protect personal information against unauthorized access, misuse, loss, or disclosure. Still, no website, transmission method, or storage environment can be guaranteed perfectly secure. Visitors should use reasonable caution when submitting information online. If third-party tools are used in the future, their own privacy and security practices may also affect how information is handled.
Depending on where you are located, you may have rights to request access to personal information, correction of inaccurate information, deletion where appropriate, restriction of certain processing, or withdrawal of consent where consent is the legal basis for processing. If the business serves visitors from the European Economic Area or other jurisdictions with similar protections, applicable GDPR-related rights may include access, rectification, erasure, objection, restriction, portability, and the right to complain to a supervisory authority. To exercise privacy rights, contact the business using the contact details above. The business may request reasonable verification before acting on a request.
This website may contain links, contact methods, or operational tools that connect with third-party services. Those third parties operate under their own terms and privacy practices, and the business is not responsible for the content or policies of services it does not control. This policy may be updated from time to time to reflect operational, legal, or technical changes. When material updates are made, the revised version should be posted on this page with an updated effective date. Continued use of the website after changes are posted indicates acceptance of the revised policy to the extent permitted by law.
Effective date: 10 April 2026.